Google Business Profile Cases I’ve Worked On
Creating and managing a Google Business Profile (GBP/GMB) isn’t always simple. Google has strict policies. Suspensions can happen. And verification steps can be frustrating. That’s where I come in.
I help businesses get verified and stay visible on Google Search and Maps—without stress or delays. Here are three real projects where I helped clients fix and verify their profiles the right way.
Case Study #1: Cleaning Company — GMB/GBP Setup & Reinstatement
On April 15, 2025, I set up a new Google Business Profile for a cleaning company. Everything was entered correctly—business info, service areas, photos, and an SEO-friendly description.
Just five days later, on April 20, Google suspended the profile. They said it didn’t meet their guidelines, but didn’t explain what was wrong.
On April 21, I reviewed the entire profile. I checked for possible issues and made corrections. Then I submitted a reinstatement request with a clear explanation. I also helped the client get ready in case Google asked for more info.
On April 25, we received an email: “Your appeal was approved.”
The profile was live again, showing on Google Search and Maps. Calls, messages, and visibility returned immediately.
Case Study #2: Moving Company GMB/GBP — Multiple Verifications
In August 2024, I helped a moving company with their Google Business Profile. The initial verification worked, and the profile went live.
But a few days later, Google suspended it again. This time, they asked for video verification—a common step for high-risk categories like movers.
In early September, I guided the client through exactly what to show in the video. After submission, Google reviewed it and reinstated the profile within a few days.
Later that month, Google suspended the profile again, this time requesting a live video call.
The client was frustrated, but I stayed with him. I explained how the live call works and helped them prepare with documents and walkthrough tips.
The live verification took place in October 2024. A few days later, we got confirmation:
“Your business profile has been verified.”
The listing stayed live after that and now shows in map results and local searches.
Case Study #3: Post-Rejection Issue — Fixed GBP Posting Violation
One of my clients had a different problem. They couldn’t post updates or offers on their Google Business Profile. Every time they tried, Google rejected the post for violating the policy.
I reviewed the post and found the issue. Some of the content and formatting used restricted keywords that triggered Google’s filter.
I rewrote the post using clean, compliant language. I also fixed the formatting and made sure all media followed guidelines.
After that, the post was approved. The client continued posting without issues, and engagement started growing again.
I’ve helped many businesses like these with Google profile setup, suspension issues, and verification support. You’ll find some approval email screenshots below.
